Discover the business
Clarify goals, users, current problems and intended improvements before choosing technology.
Discovery notes, workflow examples and system inventory
Confirm the problem and objectives
DISCOVER / BUILD / LAUNCH / EVOLVE
From the first conversation to launch and support, every stage has a purpose, a tangible output and an agreed checkpoint.
01 / PROJECT MILESTONES
This is a typical project journey. Stages, timing and deliverables depend on the agreed scope; some work can run in parallel.
Clarify goals, users, current problems and intended improvements before choosing technology.
Discovery notes, workflow examples and system inventory
Confirm the problem and objectives
Define essential features, data, content responsibilities and integrations, including exclusions and dependencies.
Feature list, responsibilities, proposal and stage plan
Approve scope, costs and work arrangements
Translate scenarios into screens, fields, states and permissions; agree critical journeys before implementation.
Interface designs, workflow maps and data specifications
Approve design and primary journeys
Build frontend, administration and integrations in stages. AI projects also address knowledge sources, permissions and human confirmation.
Reviewable builds, integrations and progress records
Review milestones and clarify issues
Test key functions, devices and error conditions against real scenarios, tracking fixes and client confirmations.
Test records, issue list and acceptance results
Approve the release candidate
Check hosting, domains, backups, data and cutover. Review relevant redirects and search settings when URLs change.
Deployment checklist, cutover and launch validation
Confirm critical production journeys
Guide agreed users through administration and routine work, then document access, maintenance ownership and handover materials.
Operating guidance, access and delivery inventory
Confirm the team can take over
Collect feedback and distinguish fixes, maintenance and new features, planning the next stage around business priorities.
Maintenance plan, issue follow-up and recommendations
Agree the scope of follow-up work
02 / WORKING TOGETHER
Provide workflows, content and necessary access. Nominate a decision-maker and consolidate internal feedback.
Define requirements and solution options, build and test to scope, and explain issues, dependencies and decisions.
Agree and record feature priorities, content ownership, acceptance criteria and launch arrangements.
03 / SCOPE & CHANGE
Record the requirement, purpose and priority, then assess effort, costs and timing before scheduling.
Clarify the dependency and update the stage plan if content, third-party interfaces or access are delayed.
Compare issues with the agreed specification and distinguish fixes from additional scope.
LET'S EXPLORE WHAT'S NEXT
Share your situation, the work you want to improve, budget and timing so the next step has a clear direction.