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DISCOVER / BUILD / LAUNCH / EVOLVE

Our Project Development Process

From the first conversation to launch and support, every stage has a purpose, a tangible output and an agreed checkpoint.

01 / PROJECT MILESTONES

A tangible outcome at every stage.

This is a typical project journey. Stages, timing and deliverables depend on the agreed scope; some work can run in parallel.

01

Discover the business

Clarify goals, users, current problems and intended improvements before choosing technology.

STAGE OUTPUT

Discovery notes, workflow examples and system inventory

CHECKPOINT

Confirm the problem and objectives

02

Define scope & proposal

Define essential features, data, content responsibilities and integrations, including exclusions and dependencies.

STAGE OUTPUT

Feature list, responsibilities, proposal and stage plan

CHECKPOINT

Approve scope, costs and work arrangements

03

Design interfaces & workflows

Translate scenarios into screens, fields, states and permissions; agree critical journeys before implementation.

STAGE OUTPUT

Interface designs, workflow maps and data specifications

CHECKPOINT

Approve design and primary journeys

04

Build & integrate

Build frontend, administration and integrations in stages. AI projects also address knowledge sources, permissions and human confirmation.

STAGE OUTPUT

Reviewable builds, integrations and progress records

CHECKPOINT

Review milestones and clarify issues

05

Test & validate

Test key functions, devices and error conditions against real scenarios, tracking fixes and client confirmations.

STAGE OUTPUT

Test records, issue list and acceptance results

CHECKPOINT

Approve the release candidate

06

Deploy & launch

Check hosting, domains, backups, data and cutover. Review relevant redirects and search settings when URLs change.

STAGE OUTPUT

Deployment checklist, cutover and launch validation

CHECKPOINT

Confirm critical production journeys

07

Train & hand over

Guide agreed users through administration and routine work, then document access, maintenance ownership and handover materials.

STAGE OUTPUT

Operating guidance, access and delivery inventory

CHECKPOINT

Confirm the team can take over

08

Maintain & improve

Collect feedback and distinguish fixes, maintenance and new features, planning the next stage around business priorities.

STAGE OUTPUT

Maintenance plan, issue follow-up and recommendations

CHECKPOINT

Agree the scope of follow-up work

02 / WORKING TOGETHER

Clear responsibilities keep work moving.

Your team

Provide workflows, content and necessary access. Nominate a decision-maker and consolidate internal feedback.

The ATOM team

Define requirements and solution options, build and test to scope, and explain issues, dependencies and decisions.

Shared decisions

Agree and record feature priorities, content ownership, acceptance criteria and launch arrangements.

03 / SCOPE & CHANGE

When requirements change, understand the impact first.

New functionality

Record the requirement, purpose and priority, then assess effort, costs and timing before scheduling.

Content or API dependencies

Clarify the dependency and update the stage plan if content, third-party interfaces or access are delayed.

Fixes versus new requirements

Compare issues with the agreed specification and distinguish fixes from additional scope.

LET'S EXPLORE WHAT'S NEXT

Have an idea? Let’s explore it.

Share your situation, the work you want to improve, budget and timing so the next step has a clear direction.